This is another big failure for the Pilot Flying J truck stop chain. Every where you go in the USA you can find free WiFi, McDonald’s, Wendy’s, Jack in the Box all of the hotels/motels now offer free WiFi. “Even some rest areas offer free WiFi.” Tonight I decided to go down to the Pilot Flying J to eat at the Denny’s, and socialize with my fellow drivers. I wanted to get on my website to do a little work, and I knew every Denny’s nationwide had free WiFi. They promote it on the Denny’s website. So I fired up the old laptop, and tried to connect. That’s when I find out there is no free WiFi.
So I started to ask questions from the manager. I was told that Denny’s does offer free WiFi but Pilot Flying J blocks the signal so they can charge Truck Drivers for the use! I was infuriated when I was told this. Why would they do this to truck drivers who account for the majority of their business. Let me ask you this do you really think they care about the professional driver? Not after finding this out I no longer believe they give a shit about us.
I started to do a little more research because I wanted to know what was going on. I went home, and got online for “Free” with the WiFi at my apartment. Which is totally free! I see no reason why they can’t offer free WiFi to paying customers? I found out they use a service called Wandering WiFi to provide the service to the truck stop. Well okay fine they need to charge to pay for the service I understand that. But are they so cheap they will not provide it free to the truck drivers who support them, and give them a paycheck? Also why would they block Denny’s free WiFi? That in itself prove’s to me they are profiting from this. You would think with all the money Pilot Flying J earns they could provide this vital service to the professional truck driver free of charge. I also have a beef with Denny’s for allowing Pilot Flying to block the signal.
I encourage every driver to call the corporate office, and complain about this issue. Four wheeler’s can pull into any Denny’s nationwide, and get free WiFi, but the professional driver has to pay for it! This should outrage you as it does me. Free WiFi is every where now except the only place for truck drivers to safely park at night. Here is that number please I urge you call, and let you’re voice be heard together we can make a difference. 1-877-866-7378